Date: July 14, 2022

Time: 8:00 PM EST

Guest Speaker: Michael Mattson

Presentation Title: Leading with Heart

Description: Michael Mattson first fell in love with looking at life through different lenses while developing his passion for photography. He further refined his ability to see the world from different perspectives while earning degrees in Marketing and Entrepreneurship. As the Manager of Consumer Affairs for the Connecticut District, Michael has used these skills to develop a contemporary leadership approach. With an intense focus on empathy, communication, and integrity, Michael has driven Connecticut to become the most improved District in the Atlantic Area Customer Relations organization. His efforts have earned him multiple accolades, including formal recognition from U.S. Congressional Representatives. Michael enthusiastically supports the engagement and development of postal employees nationwide through LEAD. As a compassionate leader, he believes an exceptional customer experience begins with the heart. Michael will be presenting "Leading with Heart, " discussing emotional intelligence and its vital leadership role.

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